• 13/15 Argyle Street, King's Cross, London WC1H 8EJ    |    Tel : +44 207 837 3134    |    Email: info@fairwaylondon.com    |   

Frequently Asked Questions


Kindly select your relevant questions below or contact us should you require further information

  • Breakfast is not provided  and the rates quoted are room only .

  • The reception is open between 7.30am and midnight.  You will be given a front door key to come and go as you please at any time . If you are arriving late please contact us so we will wait for you .

  • Check in after midnight is also possible, however it should be arranged with the hotel prior to arrival.

  • Once you have made a confirmed reservation, please contact the hotel via email to inform about your late arrival. We will wait for you .

  • Booking direct is the cheapest method. Book through facebook (Fairway Hotel London) and get a further 5% discount . We will also beat any price form other sites .

  • Yes, we accept Euro at a daily rate and we guarantee it is the best you will find in London.

  • Yes, we exchange Euro to British Pound only. We do not accept dollars or any other currency.

  • We do not have phones in our rooms, however we are happy to take a message for you.

  • Yes, we have wireless internet in rooms.

  • Wireless internet is free of charge.

  • Yes, we accept major cards (MasterCard, Visa, Maestro, Visa Debit, Delta, and Switch Card). Please keep in mind that there is an administration charge of 3% on any card payments except UK issued debit cards. Overseas debit cards are treated as credit cards.

  • If you are making a reservation for a group of at least 5 rooms, please contact us directly for a discount. You may of course make an online booking, however, there would not be any discount for online group bookings.

  • We have various types of rooms. We have rooms for 1 person to 4 persons (max).

  • Unfortunately, we do not have a baby cot.

  • Unfortunately, it is not possible to have an extra bed in the room.

  • Unfortunately, we do not have a lift in the hotel. If you are not able to climb stairs, please contact us to arrange a lower floor for you. Please do not hesitate to ask us for help with luggage.

  • It is not allowed to smoke in the premises.

  • Unfortunately, we do not have any smoking rooms. It is illegal to smoke in public places in the UK.

  • Unfortunately, we do not have any adjoining rooms; however we do have rooms next to each other. You may contact reception for further details and availability.

  • Please contact us with your request once you have received your confirmation.

  • Budget En-suite rooms have the same features as En-suite rooms; the only difference is the location of the rooms. Budget En-suite rooms are located in the lower ground floor (basement) or on the ground floor but with a smaller bed .

  • Yes, you only pay the room fee you see. There is nothing additional on top except card fee.

  • Check-in from 2pm, and check out by 11am.

  • Payment is due on arrival. Please beware that some websites charge when the booking is made.

  • You may store your belongings at the reception for free of charge for the day of departure or arrival. We do not take any responsibility for the left luggage. You may store luggage at a secure place overnight which would cost £4 per item per night.

  • Yes, we have. If you cannot find a hairdryer in room, please collect one from the reception.

  • Yes, we have iron and ironing board at the reception which is available to all guests.

  • Unfortunately, all rooms need to be filled how they are let out .

  • Most of our triple rooms have 1 double bed and 1 single bed. Please contact us to learn about the availability of a triple room with 3 single beds.

  • On a weekly basis, Saturday has the highest, and Sunday has the lowest rate. And summer rates apply from April to end of autumn, and winter rates apply until end of March.

  • Please see our location page for detailed information and maps.

  • It is not possible to make an online booking without a card. You should contact the hotel directly either via by email or by phone.  In special circumstances such as with regulars we will try to help if we can .

  • Our child policy is for children upto 7 years old. If you are happy to have your child (max 7 years old) in your room with the existing bedding, we have no rejection to it. Please keep in mind that we cannot provide you with an extra bed or a baby cot. We can only accept 1 child under the child policy. If you have 2 or more children under 7 years old, you may be asked to pay for an adult fee for the 2nd child.

  • Our rates are per room, not per person.

  • If you made your reservation online, you would need to modify your reservation on the same website. If you made a direct booking, please contact us with your reference number.

  • If you made your reservation online, you would need to cancel your reservation on the same website. If you made a direct booking, please contact us with your reference number.

  • We are located in Zone 1, which is the central zone. Kings Cross station is just a minute away.

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